Question 1

Is Hayafi for dating or serious marriage?

Accepted Answer

Hayafi is strictly for Muslims looking for halal marriage. It is not designed for casual dating or temporary relationships.

Question 2

Do I need a wali to use the app?

Accepted Answer

No, but we offer an optional wali feature where users can choose to have their chats monitored by a trusted wali for added transparency.

Question 3

Is the app free to use?

Accepted Answer

The app offers both free and premium features. You can browse, match and message for free, but upgrades may be available for enhanced options.

Question 4

How does verification work?

Accepted Answer

You can submit a selfie and ID document. Verified users will receive a badge on their profile to show they’ve been screened.

Question 5

Can I hide my profile?

Accepted Answer

Yes, there is a privacy toggle to hide your profile or make it visible only to people you match with.

Question 6

How can I contact the Hayafi team?

Accepted Answer

If you need help or have any questions, feel free to email us directly at support@hayafi.app. We’re here to support you throughout your journey on Hayafi.

Question 7

How do I report inappropriate or unwanted behaviour?

Accepted Answer

We take abuse seriously. If another user is behaving in a way that goes against our policy, you can report, block, or mute them directly through the app. Our team will review the situation and take appropriate action to keep the platform respectful and safe for everyone.

Question 8

What makes Hayafi different from other Muslim marriage apps?

Accepted Answer

Hayafi is designed for serious, marriage-minded Muslims only — not casual swipers or time-wasters. We offer optional wali chat oversight, selfie verification, and a strong moderation system to keep things halal and respectful.

Question 9

Is Hayafi for all madhhabs and backgrounds?

Accepted Answer

Yes. We welcome Muslims from all ethnicities, backgrounds, and schools of thought. You can set your own preferences for sect, culture, language, etc.

Question 10

Can I set filters like prayer level, ethnicity or location?

Accepted Answer

Yes. You can filter matches by age, location, sect, religiosity level, prayer habits, ethnicity, and more. Some filters are premium-only.

Question 11

How are chat transcripts with a wali handled?

Accepted Answer

If you enable the wali feature, they’ll receive full chat transcripts between you and your match. You can remove a wali anytime. Hayafi doesn’t intervene in how the wali chooses to respond.

Question 12

Can I use Hayafi if I’m a revert or new to Islam?

Accepted Answer

Absolutely. Hayafi is open to reverts and those new to the deen who are seeking a halal, serious path to marriage.

Question 13

Is there an option to unmatch or delete conversations?

Accepted Answer

Yes. You can unmatch at any time, which removes the chat. Unmatching also removes visibility unless both parties rematch again later.

Question 14

Will Hayafi match me automatically?

Accepted Answer

No. You swipe and match manually — we don’t use auto-matching or forced suggestions. The control is fully in your hands.

Question 15

What happens if someone pretends to be someone they’re not?

Accepted Answer

We have verification and report tools to tackle catfishing and fake accounts. Any user proven to be misleading others will be banned permanently.

Question 16

Is my data and identity kept safe?

Accepted Answer

Yes. We use strong encryption, secure servers, and only work with trusted providers like Stripe and Firebase. ID docs and chats are never shared outside of the platform.

How can we help?

Frequently asked questions