How can we help?
Frequently asked questions
Hayafi is strictly for Muslims looking for halal marriage. It is not designed for casual dating or temporary relationships.
No, but we offer an optional wali feature where users can choose to have their chats monitored by a trusted wali for added transparency.
The app offers both free and premium features. You can browse, match and message for free, but upgrades may be available for enhanced options.
You can submit a selfie and ID document. Verified users will receive a badge on their profile to show they’ve been screened.
Yes, there is a privacy toggle to hide your profile or make it visible only to people you match with.
If you need help or have any questions, feel free to email us directly at support@hayafi.app. We’re here to support you throughout your journey on Hayafi.
We take abuse seriously. If another user is behaving in a way that goes against our policy, you can report, block, or mute them directly through the app. Our team will review the situation and take appropriate action to keep the platform respectful and safe for everyone.
Hayafi is designed for serious, marriage-minded Muslims only — not casual swipers or time-wasters. We offer optional wali chat oversight, selfie verification, and a strong moderation system to keep things halal and respectful.
Yes. We welcome Muslims from all ethnicities, backgrounds, and schools of thought. You can set your own preferences for sect, culture, language, etc.
Yes. You can filter matches by age, location, sect, religiosity level, prayer habits, ethnicity, and more. Some filters are premium-only.
If you enable the wali feature, they’ll receive full chat transcripts between you and your match. You can remove a wali anytime. Hayafi doesn’t intervene in how the wali chooses to respond.
Absolutely. Hayafi is open to reverts and those new to the deen who are seeking a halal, serious path to marriage.
Yes. You can unmatch at any time, which removes the chat. Unmatching also removes visibility unless both parties rematch again later.
No. You swipe and match manually — we don’t use auto-matching or forced suggestions. The control is fully in your hands.
We have verification and report tools to tackle catfishing and fake accounts. Any user proven to be misleading others will be banned permanently.
Yes. We use strong encryption, secure servers, and only work with trusted providers like Stripe and Firebase. ID docs and chats are never shared outside of the platform.